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What is Salesforce OEM and how dtiTek can help you?



Salesforce OEM

Salesforce OEM, short for Salesforce Original Equipment Manufacturer, is a unique scheme from Salesforce that allows businesses to make and share their apps using the Salesforce system. This opportunity lets businesses tap into the strength and skills of Salesforce's CRM (Customer Relationship Management), a fancy name for a system that runs in the cloud, and twist it to fit just what they need.


Here are some reasons why Salesforce OEM is excellent for a business:

  1. Customization: With Salesforce OEM, businesses can change the system to fit their needs. They can change its appearance, make new stuff, set up work systems, and develop cool features for their field or customers. This creates a company's product that is unique and personal for its customers.

  2. Rapid Development: Salesforce OEM has a framework and tools that make building apps on Salesforce much easier. This lets businesses make their products faster and get them out in the world quicker. By using what Salesforce already has, companies save time and money.

  3. Scalability: Salesforce is famous for its growing ability and robust system. Businesses can enjoy these perks by making their apps on Salesforce. As more customers use their app, it can take on a significant load and keep working great.

  4. Access to Salesforce Ecosystem: Salesforce has many apps and ways to connect apps and developers. By joining Salesforce OEM, businesses can be part of this world, opening up more chances to work together, connect their apps, and share them. They can use the Salesforce AppExchange marketplace to reach more customers and use ready-made connections with other popular business tools.

  5. Salesforce Branding and Support: When businesses make apps using Salesforce OEM, they can keep the Salesforce name in their product. This connection to the well-known Salesforce brand can make customers trust them more. Plus, Salesforce offers technical help, ensuring businesses have what they need to fix problems.

  6. Revenue Generation: Salesforce OEM lets businesses make money by selling their Salesforce-based apps. They can charge customers to use or access their custom-made Salesforce solution, which can mean new ways to make money and grow their business.

Salesforce OEM is a handy program that lets partners create and market apps that work together with the Salesforce system. This means they can target more potential customers beyond just Salesforce users.


There are several advantages for businesses that use Salesforce OEM. Let's take a look at these:

  • Expanding reach: Businesses can sell to a bigger market, growing their potential customer pool. This could mean more sales and income.

  • Better efficiency: Salesforce OEM helps businesses to boost their efficiency by merging their apps with the Salesforce system. This saves time and resources that can be used in other business areas.

  • Better customer experience: Salesforce OEM aids businesses in enhancing the customer experience by offering a smoother, well-integrated experience. This could lead to happier customers and more loyalty.


Besides these, Salesforce OEM also offers a host of other features and benefits, like:

  • Use of the Salesforce system: Partners joining the Salesforce OEM program get to use the Salesforce system, which has many features and functions.

  • Help from Salesforce: Salesforce gives a hand to partners in the OEM program. This includes help with technical issues, marketing, and sales.

  • Listing on the AppExchange: Partners in the OEM program can put their apps on the AppExchange, a marketplace for Salesforce apps. This can assist partners in reaching a larger market and boosting sales.

In summary, the Salesforce OEM (Original Equipment Manufacturer) toolset can offer remarkable rewards for businesses striving for increased audience engagement, operational streamlining, and exceptional customer satisfaction. If you are currently exploring possibilities of developing an application interworking flawlessly with the Salesforce ecosystem - leveraging the advanced features of its reputable OEM module is strongly recommended as part of your strategy.

dtiTek | Salesforce OEM Provisioning Process
dtiTek | Salesforce OEM Provisioning Process

At dtiTek, we can benefit you by offering various services in the Salesforce OEM, such as:

Application development: Our firm takes pride in presenting top-notch custom application integration services that cater comprehensively to Salesforce users. From enhancing efficiency levels to giving an unmatched experience to clients across the board while expanding the customer base regardless of location - we have got you covered! Aiming towards exceeding expectations coupled with transparent work culture - our experts emphasize understanding needs before creating software tailored exclusively based on the unique requirements of each client individual requirement while keeping deadlines under consideration during development phases. Beyond implementation overhauls - our unwavering maintenance support is always just a call away!

Integration services: By choosing our integrated services, we can offer precise solutions tailored directly to simplify and harmonize both existing applications and integrate them with Salesforce's platform effortlessly. With proven results for enhancing productivity through streamlined controls on resource usage optimized for peak performance, effectiveness increases inevitably following integration process completion. Our team will actively participate with yours, closely examining precisely what data exchanges are necessary between applications set for deployment before crafting detailed responses supporting an exceptional end-user experience positively impacting client satisfaction always upheld years long after project completion.

Consulting services: With our specialized consulting services, the optimal Salesforce OEM solution for your unique business needs is within reach. From aiding in selection to overseeing implementation and deployment, our team will provide comprehensive support. Furthermore, we offer tailored employee training sessions to maximize platform efficacy.

Support services: Our commitment is to aid you with top-notch support services that will help enhance the efficacy of your Salesforce OEM solution while navigating challenges efficiently. Whatever query or problem arises. We aim to give timely guidance and deliver customized solutions tailored specifically for you so that nothing stands in the way of achieving success.


Original Equipment Manufacturer (OEM)

In software parlance, "Original Equipment Manufacturer" (OEM) signifies businesses producing final products marketed and sold under another enterprise's brand name. The latter distributes these products downstream among end-consumers marking computing devices such as your camera or tablet containing embedded third-party applications as examples of this norm enforced in different industries/commercial sectors today (This would come from companies being involved with software/hardware or both).


One example could be the Salesforce ecosystem, where references are made about hardware-software combos and their implications on usage/development practices( Original equipment).


Developers/vendors–while offering apps for sale at their Dev Hub on Salesforce AppExchange - include with their package deals on these items an ISV or Independent Software Vendors' licensing for the application they are selling.


To sell directly to clients, end-users, customers, and OEMs (these do involve certain formalities), vendors must purchase licenses, usually before the product's launch. Please note that OEM procurements are not possible through AppExchange as per recent developer agreements inked by Salesforce but are mostly direct from vendors/developers.


AppExchange OEM edition

To address ongoing obstacles associated with restricting software under an OEM license, Salesforce approached this dilemma by introducing the AppExchange OEM edition. It is the first on-demand platform in its industry, allowing for bespoke products targeted toward user optimization. The licensing is a substantial benefit for partners seeking greater development latitude when building their software within the dependable environment of Salesforce's ecosystem- ultimately increasing productivity across all fronts.


AppExchange OEM Edition Offering

Salesforce is well-suited as a primary option in managing business sales processes thanks to its comprehensive capabilities, such as offering a common customizable interface that ensures ease of use while promoting maximum operational efficiency across diverse systems. Nonetheless, businesses may leverage its single sign-on feature, knowing they have fully protected it thanks to cutting-edge security measures embedded within the software.

Additionally, the pre-designed customization tools, including AppExchange Builder alongside various APIs provided by Salesforce, enable businesses to tailor their system as much as possible to suit their needs. This can be achieved by creating up to five custom tabs or fifty custom objects within the system.


Salesforce's secure and reliable service delivery platform guarantees maximum uptime hinged on top-of-the-line security measures that ensure uninterrupted access while providing vibrant market insights. Enjoy complete confidence while growing your business with this trusted technology.


Difference between ISV and OEM license model

By acquiring an ISVforce license, developers can benefit from opportunities to market their apps via the AppExchange and boost the Salesforce CRM user experience across various industries. Creating a fully tailored application using the Force.com Platform's capabilities requires an OEM app license instead of an ISV license offering more restrictions.

Salesforce is highly receptive to providing different models of OEM licenses - rendered adaptable in pricing conditions- especially given considerations such as industry size or growth potential within existing markets to meet your unique requirements.

However, AppExchange OEM Edition isn't applicable for use in CRM applications like Salesforce SFA or Service & Support. However, due to its capability of relieving developer's infrastructure concerns, the platform set out by this specific edition- including integrated OS/customization tools/web service API/workflow module- provides the necessary stability while developing and selling on-demand applications without distraction. You can still choose your preferred delivery methods, but not via AppExchange Checkout, as this is exclusive strictly for standard CRM apps.


Let's discuss how we can help you with Salesforce implementation and development, our application services team are ready to help you. We are just a click away.






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